Zendesk Support

Sync overview

The Zendesk Support source supports both Full Refresh and Incremental syncs. You can choose if this connector will copy only the new or updated data, or all rows in the tables and columns you set up for replication, every time a sync is run.

This source can sync data for the Zendesk Support API. This Source Connector is based on a Airbyte CDK. Incremental sync are implemented on API side by its filters

Output schema

This Source is capable of syncing the following core Streams:

Data type mapping

Integration Type

Airbyte Type

Notes

string

string

number

number

array

array

object

object

Features

Feature

Supported?(Yes/No)

Notes

Full Refresh Sync

Yes

Incremental - Append Sync

Yes

Incremental - Debuped + History Sync

Yes

Enabled according to type of destination

Namespaces

No

Performance considerations

The connector is restricted by normal Zendesk requests limitation.

The Zendesk connector should not run into Zendesk API limitations under normal usage. Please create an issue if you see any rate limit issues that are not automatically retried successfully.

Getting started

Requirements

  • Zendesk Subdomain

  • Auth Method

    • API Token

      • Zendesk API Token

      • Zendesk Email

    • oAuth2 (not implemented)

Setup guide

Generate a API access token using the Zendesk support

We recommend creating a restricted, read-only key specifically for Airbyte access. This will allow you to control which resources Airbyte should be able to access.

CHANGELOG

Version

Date

Pull Request

Subject

0.1.1

2021-09-02

5787

fixed incremental logic for the ticket_comments stream

0.1.0

2021-07-21

4861

created CDK native zendesk connector